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Jan. 18, 2022
#26 - Discussing Sales - Ensuring Customer Success
It's never too soon to be thinking about (and discussing) customer success. But how you go about it matters. It's not a simple promise, but rather is an agreement with your customer.
In this episode, Brendan talks with Bob Graham about how to think about the sale/post-sale journey as a story, and the role the customer plays in guaranteeing their own success. It will change how you think about sales.
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